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Global MediXchange enables seamless communication to tackle COVID-19

Global MediXchange enables seamless communication to tackle COVID-19
Global MediXchange enables seamless communication to tackle COVID-19

China’s Alibaba Foundation in collaboration with Jack Ma Foundation had reportedly launched the International Medical Expert Communication Platform as part of the Global MediXchange for Combating COVID-19 (GMCC) program.

Healthcare experts across the globe can use the platform to communicate seamlessly with each other and share their experiences of tackling the ongoing coronavirus COVID-19 situation. Medical experts can also use the platform to ask and answer each other’s queries.

For instance, the First Affiliated Hospital of Zhejiang University School of Medicine (FAHZU) has been leveraging the platform to share their experience with 92 medical institutions from across 44 countries and regions.

To access the platform, the medical staff need to apply and await approval. Once approved, they can participate in individual as well as group discussions and sessions. The platform comes with the Handbook of COVID-19 Prevention and Treatment which is now available in seven languages.

More than 440 medical institutions from over 104 countries have applied to learn and share experiences in fighting the coronavirus outbreak. The majority of these applications have come in from medical institutions based in the U.S., Germany, Spain, Turkey, and Pakistan.

It has also come to the fore that medical experts can opt to interact with other members individually, or via live-sharing group discussions to communicate with multiple members.

The platform leverages Alibaba’s DingTalk messaging and communication functions to deliver free voice and video conferencing functionality in addition to live broadcast features for more complex scenarios.

The International Medical Expert Communication Platform comes with a playback feature that allows further sharing or posting on official websites. Those who cannot join live broadcasts because of the time difference or if they are busy can also use this function.

The platform uses real-time AI translation for overcoming communication barriers and provide a seamless video conferencing experience. With translations currently available for 11 languages, the platform aims to build a virtual community.

UNESCO is also currently using Alibaba’s DingTalk software to facilitate distance learning amidst the coronavirus outbreak.




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Nandita Bhardwaj

Nandita holds a management degree with specialization in marketing, and boasts of a short-term experience in the field of recruitment. Following her passion for writing however, she decided to pursue a career in the field of content development. Presently, Nandita pens down news pieces for, spanning the verticals of business, finance, and technology.